it operation

rapid intervention

operation

Rapid intervention package to help you in case of a system failure or website display/operation problems.
On an hourly rate basis, we will investigate the problem as soon as possible, identify the cause and start troubleshooting.

Our fast intervention service is only available on servers ordered from us! 

Fast help if there is trouble!

Don't wait until an unexpected failure causes a stoppage or a stutter.
With our monthly system management packages proactive monitoring, alerts and regular maintenance so that many of the problems can be addressed before they business damage or would cause a loss.
Updates, security tasks and changes are controlled and documented.
Choose our Core Deployment or Enterprise Deployment packages and make IT operations predictable - not to rush when there is already trouble.

Would you like us to manage your server?

-20%

IT operations
Rapid intervention
74.67 EUR58.95 EUR/ hour

(after login, write us a Ticket and in the subject line write SOS Intervention)

  • In which cases can we help?:

  • Web server errors and downtime: high load, slowdown, 5xx errors, inadequate or completely missing appearance, unavailability.

  • Mailing problems: mail not arriving / not going out, DNS (SPF/DKIM/DMARC) configuration problems, storage saturation.

  • Immediate system migration: rapid relocation of web hosting and/or mail, with minimal downtime, DNS reset and verification.

  • Linux systems installation: fresh installation, basic configuration, setting permissions, configuring services, fine-tuning performance and security.

  • Space loading, log file release: quick release, cleaning, rotation adjustment.

  • Certificate (SSL/HTTPS) errors: renewing expired or faulty cert, Let's Encrypt configuration, fixing redirects.

  • Suspected security incident: suspicious processes, signs of infection, unknown redirection, bruteforce attack - immediate isolation and recovery.

  • DNS and domain settings: incorrect records, conversions, non-functioning subdomain, MX record problems.

  • Restarting and restoring services: nginx/apache/php-fpm, mail services, cron debugging and repair.

  • Quick setup of monitoring / alarms: so that the next failure does not occur “unnoticed” (basic monitoring, resource monitoring).

  • etc...

* prices shown are net prices

Don't wait until an unexpected fault causes a breakdown or a stutter, switch to Monthly Operation!

Basic Systems Operation:

Our basic system operation package is ideal for single-machine environments, whether it's about from cPanel, LAMP stack or mail server.
We can provide you with a VPS or a physical server to stable operation, a regular maintenance and the fast error handling.
Choose our package if you Trusted, predictable operation for everyday tasks.

Corporate Operations:

Our large business operations package multi-machine, cluster based on cloud for systems where availability and scalability are key.
Our expert team ensures the ongoing supervision, a change management and the rapid, controlled response to incidents management. Choose our solution if you business critic cloud services stable, professional is looking for an operator.

Do you prefer predictability and stability? Host your servers with us. Take a look at one of our packages that is best for you.